PRIVACY NOTICE

[BaxterStorey] is committed to protecting and respecting your privacy. We take your privacy very seriously and we ask that you read this Privacy Notice carefully as it contains important information on:

1. the personal data we collect about you;
2. how we look after your personal data when you visit our website (regardless of where you visit from);
3. with whom your personal data might be shared; and
4. your privacy rights and how the law protects you.

who we are

WSH Group Ltd is the controller and responsible for your personal data (collectively referred to as “BaxterStorey”, “we”, “us” or “our” in this Privacy Notice).

Personal data which we collect

Personal data provided by you

We collect personal data about you when you: 

• contact us through our website;
• complete customer feedback or surveys;
• participate in competitions;

The personal data collected in the above manner may include your: 

• email address;
• telephone number;

How we use your personal data

Overview

We collect information about you so that we can:

• identify you and manage any accounts you hold with us;
• assist you with your queries in relation to our business and/or venues;

How we keep your personal data secure 

To protect your information, we have policies and procedures in place to make sure that only authorised personnel can access the information, that information is handled and stored in a secure and sensible manner and all systems that can access the information have the necessary security measures in place.

All employees, contractors and sub-contractors receive the necessary training and resources to ensure they understand their responsibilities in relation to all of our policies and procedures.

In addition to these operational measures we also use a range of technologies and security systems to reinforce the policies and procedures, including ensuring that:

• access to personal data is strictly restricted to those employees who need to access this information as part of their role;

Your rights

The right to access information we hold about you

At any point you can contact us to request the information we hold about you as well as why we have that information, who has access to the information and where we got the information. Once we have received your request we will respond within 30 days.

The right to correct and update the information we hold about you

If the information we hold about you is out of date, incomplete or incorrect, you can inform us and we will ensure that it is updated.

The right to have your information erased

If you feel that we should no longer be using your information or that we are illegally using your information, you can request that we erase the information we hold. When we receive your request, we will confirm whether the information has been deleted or tell you the reason why it cannot be deleted.

The right to object to processing of your information

You have the right to request that we stop processing your information. Upon receiving the request, we will contact you to tell you if we are able to comply or if we have legitimate grounds to continue. If data is no longer processed, we may continue to hold your information to comply with your other rights.

Take care when linking to our social media sites.

Our website provides links to our social media sites. Once on any of these social media sites, please take care if you choose to post any information as this will be on a public domain and may be widely accessible.  If you would like more information about how any information posted on these sites will be used, please read the sites’ privacy notice carefully. 

Contacting us

If you have any queries about this Privacy Notice, need further information about how we use your personal data or wish to lodge a complaint, please contact us by any of the following means:

• contact us using our “Contact us” button on the website.

You also have the right to lodge a complaint with the Information Commissioner’s Office directly.  Further information, including contact details, is available at https://ico.org.uk.

Changes to this PRIVACY NOTICE

We may change this Privacy Notice from time to time. You should check this Privacy Notice occasionally to ensure that you are aware of the most recent version that will apply each time you access the website.

Where we have made any changes to this Privacy Notice which affects the manner in which we use your personal data, we will contact you by email to inform you of this change. 

This Privacy Notice was last updated on [5^th July 2021].